Delivering The Finest Quality Since 1989

800-457-2247

Frequently Asked Questions

Please read the FAQ’s regarding ABV Packaging & Bags. If you have additional questions feel free to call us at 800-457-2247.

Ordering Samples Information

How many samples can I order?

You may choose up to three samples of any stock bag to have sent to you! All samples go out USPS and take only 3-7 days to receive. (Samples typically go out on Fridays)

 

When can I expect to receive my samples?

Samples of stock bags ship out every Friday & Monday. Custom samples take roughly 14 days w/o artwork & up to 21 with artwork depending on workload. Some charges may apply on custom samples depending on the specific nature of the project. Expedited services are available.

 

Can I choose specific colors for my samples?
We will try to honor color choices whenever possible, although at times we may only have black or white available for sample purposes.

 

Can I order samples with custom sizing, material, trim, etc?
We’d love to talk to you about our custom samples and discuss your requirements in sizing, material, trim, color and artwork, if applicable. Additional charges may apply to custom samples. Call us!

 

General Ordering Information

What are the minimums I can order?

250 pcs on Stock bags (1 Carton) or $200.00, whichever is greater & 5,000 pcs or $2,500, Whichever is greater. on custom bags. The minimum order size is $200.00.

 

What is your return policy?

No returns on Custom Orders. Stock items can be returned within 72 hours after receipt and a restocking fee will apply. Items must be in sealed cartons and unused for a refund.

 

Do you accept credit cards?

Yes, we accept all major credit cards.

Do you offer Terms/Credit?

1st time orders are always C.O.D. Either paid by check or Credit Card. Terms can be set up after the 1st order as long as the order is over $250.00. You can either send us credit information or fill out a form that we can either Email or Fax at your request.

 

Can I mix & match to meet minimums?

Stock item’s ship in sealed cartons of either 100 or 250 depending on style/Custom item’s can be mixed to meet quantity requirements.

 

Shipping Information

Can you expedite shipping?
Absolutely! If you need samples expedited, please supply either a FedEx or UPS account number and specify the type of service you would like. We’d be happy to rush it out to you.

 

Does the cost of my bags include shipping?
No it does not. We have 2 locations from where the bags ship from, Long Beach, Ca, & Chicago. You will be billed from either of these locations. If you choose to use your carrier you will need to provide carrier information.

 

How long does it take to get delivery of my Stock bags?
If the bag is in stock & the order is placed before 2:00 p.m. we can usually ship out the same day. Depending on the shipping method i.e.UPS or FedEx items normally take 1-5 days in transit for ground service depending on location.

 

When can I expect to see a pre-production sample?

Allow 14-20 days for a Pre-production sample. We do require camera ready art on either Adobe Acrobat, Adobe Photoshop or most MS platforms. Also logo placement & size requirements are needed. Once your sample is sent to you, You will be required to sign off on the Pre-Production sample & deposit before fabrication begins. Deposits are between 25% & 50% depending on the nature of the project.

 

What is the timeline for custom bag delivery?

30-90 days, also depends on quantity & availability of materials.

 

Product Information

Does ABV Packaging put their company name on their zipper heads?

Never, in fact we think that’s not in good taste. These companies should be paying you to advertise their brand. They are using your bags to advertise their company. If you would like your name or logo on the zippers, ABV can arrange this on all custom orders for a small setup charge. When you see their logo plastered on their large zipper pull you’ll understand why we don’t do this. After all it’s your products your selling not theirs.

 

Do you do Comforter & HF bags?
No we do not. We specialize in the higher end of the packaging market.

 

Do you carry stock vinyl bags?
We are the largest supplier in the world for stock vinyl bags.

 

Still have questions?

If you still have questions not addressed in our FAQ, please don’t hesitate to contact us at your earliest convenience!

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